Terms of Service

Last updated: September 30, 2026

These Terms of Service ("Terms") govern your use of the Granary mobile application and website (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What Granary is

Granary is a platform that lets neighbors list and claim shelf-stable food and household essentials. Granary is a venue only — we do not sell, buy, inspect, or take possession of any items listed. All exchanges happen directly between users.

2. Eligibility and accounts

You must be at least 18 years old to create an account.
You are responsible for keeping your account credentials secure.
One account per person. We may suspend accounts that abuse the Service.

3. Your responsibilities

Accurate listings. Describe items honestly, including quantities, condition, expiration dates where visible, and all known allergens for food items.
Shelf-stable only. List only shelf-stable food and household essentials. Do not list: perishable food, homemade or unpackaged food, alcohol, tobacco, medication, supplements, baby formula, pet food, weapons, or anything illegal, recalled, expired, or unsafe.
Your conduct. Treat other users with respect. No harassment, discrimination, scams, spam, or misuse of the platform. No creating fake accounts or manipulating claims.
Pickup coordination. Show up when you say you will, or cancel promptly so items can be relisted.
Photos. Only upload photos you took yourself or have the right to share. Do not upload copyrighted images.

4. Food safety — read this

Granary does not inspect, verify, or guarantee the safety, quality, or condition of any listed item. All food and goods are exchanged strictly between users, as-is. You are solely responsible for deciding whether an item is safe for your use.

Check everything. Inspect packaging, seals, and expiration dates before consuming anything. If in doubt, don't take it.
Allergens. If you list food, disclose all known allergens in the listing description. If you claim food, verify ingredients yourself — do not rely solely on the listing. Granary is not responsible for allergic reactions.
Recalls. Check for product recalls before consuming. Granary does not monitor recalls.
Expired items. Do not list items past their expiration date. Do not claim items you believe are unsafe.

Granary is not liable for any illness, injury, allergic reaction, or harm arising from items obtained through the Service.

5. In-person pickups — your safety

Pickups involve meeting other users in person. You do this at your own risk. We recommend:

Meeting in a public place or bringing someone with you
Not sharing your exact address until a claim is accepted (the app enforces this)
Trusting your instincts — cancel if something feels off

Granary is not responsible for your safety during pickups or for the conduct of other users.

6. No money, no sales

Granary prohibits selling, bartering, or exchanging money between users. The Service is for free sharing only. Voluntary contributions to support Granary (via our website) are separate and do not buy goods or services.

7. Limitation of liability

To the maximum extent permitted by law:

The Service is provided "as is" without warranties of any kind.
Granary is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to issues with listed items, user conduct, or pickup arrangements.
Our total liability for any claim will not exceed $100.

8. Indemnification

You agree to indemnify and hold harmless Granary, its founder, and affiliates from any claims, damages, or expenses arising from your use of the Service, your listings, or your interactions with other users.

9. Content and accounts

You retain rights to content you post, but grant Granary a license to display it on the Service.
We may remove listings or suspend accounts that violate these Terms.
You may delete your account at any time by contacting granary.usa@gmail.com.

10. Changes

We may update these Terms. Material changes will be communicated in the app. Continued use after changes means you accept the new Terms.

11. Dispute resolution

If you have a dispute with Granary, contact us first at granary.usa@gmail.com — we'll try to resolve it informally. If we can't resolve it within 60 days, either party may pursue the dispute in small claims court or through binding individual arbitration, at the claimant's choice. You agree not to participate in class actions or class arbitrations against Granary.

12. Governing law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.

13. Copyright (DMCA)

If you believe content on the Service infringes your copyright, email granary.usa@gmail.com with: (1) identification of the copyrighted work, (2) identification of the infringing material, (3) your contact information, (4) a good-faith statement, and (5) a statement under penalty of perjury that you are authorized to act. We will remove infringing content and may terminate repeat infringers.

14. Severability and entire agreement

If any provision of these Terms is found unenforceable, the remaining provisions continue in full effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Granary regarding the Service.

15. Contact

Questions about these Terms? Email granary.usa@gmail.com.

Note: These Terms are a starting point, not legal advice. Granary is working with legal counsel to finalize them.